Delivery information
Welcome to Perfect Hideaways. These Shipping Terms and Conditions (“Terms”) govern the purchase and shipping of hand-picked hideaway books (“Product(s)”) from Perfect Hideaways. Please read these terms carefully before making a purchase.
Shipping Methods
We offer the following shipping methods for you to choose from:
Standard Shipping: Delivered within 5-7 business days.
Express Shipping: Delivered within 2-3 business days.
International Shipping:
Please email us a list of products and quantities you wish to order, along with your delivery address and a contact number.
We will calculate shipping costs and send you a quote. Once approved by you, we’ll send you an invoice and your package will be wrapped with love and swiftly sent on its way to you…
Shipping Costs
Shipping costs are calculated based on your chosen shipping method, destination, and number of products ordered. The total shipping cost will be displayed at checkout.
Delivery Time
The delivery times mentioned above are estimates and may vary based on external factors beyond our control. Perfect Hideaways is not responsible for delays caused by customs, natural occurrences, or air and ground transportation strikes or delays.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address. Perfect Hideaways is not liable for non-delivery or misdelivery due to incorrect or incomplete addresses.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email to monitor the status of your package.
International Shipping
Customers are responsible for all customs duties, taxes, and brokerage fees required by their respective countries for international orders.
Damaged or Lost Items
In the event that your product arrives damaged or is lost in transit, please get in touch with us within 7 days of receipt or expected delivery date, respectively, so we can assist you with a replacement or refund.
Returns and Exchanges
Please refer to our Return and Exchange Policy for information on returning or exchanging products purchased online.
Changes to Shipping Terms
We reserve the right to modify these shipping terms at any time. Any changes will be posted on this page with an updated revision date.
Contact Us
For any queries regarding shipping, you can reach out to us at info@perfecthideaways.co.za / (+27) 21 790 0972.